Terms and Conditions

  1.  In these Terms and Conditions we and us mean Urban Brats and you mean you the customer. These Terms and Conditions together with your order constitute the entire contract between Urban Brats and you for the supply of Products. No other Terms and Conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email. This entire website, copy, logos, text, images, content and exclusive method of showcasing products is copyright 2016 urbanbrats.com.au. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of urbanbrats.com.au, Urban Brats, or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.
  2. Whilst Urban Brats makes every reasonable attempt to present accurate information on this web site, the information may contain typographical faults or inaccuracies and may not be complete or current. We therefore reserve the right to correct any faults or inaccuracies and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such faults or inaccuracies may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase, please see our returns policy page for details on how to obtain a refund.
  3. We have done our best to display as precisely as possible the colours of the products shown on this web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitors display of any colour will be accurate.
  4. We only sell and ship products within Australia. We will not make deliveries outside of Australia at this stage. However, if you contactinfo@urbanbrats.com.au special arrangements can be organised.
  5. You may place an order by totalling items to Shopping Cart on Urban Brats Web Site and clicking the checkout button. When you place your order, we will issue you with an Order Number via email. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms & Conditions. We will notify you that your order is being processed by sending you an Order Confirmation via email. Urban Brats and its associates keep the right to refuse service, remove or amend content, or cancel orders in their sole discretion. No information on our website constitutes or should be deemed as an offer by us to supply any Products; however, Urban Brats will make every endeavour to supply products to you. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your order after payment is received, we will contact you by email or telephone.
  6. Transactions are processed via PayPal. As a PayPal user, you are protected from any payment that you did not authorise. When you purchase goods online with PayPal, your transactions are covered by the Buyer Complaint Policy. If PayPal find the complaint in your favour, the amount of the payment, if available from the seller, will be transferred back to your account. See eligibility PayPal also ensure that you are buying safely with: Privacy to Fight Identity Theft: We let you shop without sharing your financial information. Prevention to Help Stop Fraud: We stop problems before they happen.
  7. All Urban Brats puchases include GST unless otherwise stated on the Product Listing.
  8. Urban Brats will use its best endeavour to list Products with the most competitive prices. Urban Brats reserves the right to change prices for Products displayed at the Urban Brats web site at any time.
  9. Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order onfirmation. When your ordered items have been dispatched, we will email you to verify shipment of each item.
  10. Delivery of your purchase is by Australia Post. We will deliver your Products to the address indicated on your Order Confimation. If no one is available to take delvery of your Products, our carrier (Australia Post) will leave a card so you can pick up your products from your local Post Office. We will use our reasonable efforts to deliver your products to you within the 14-21 days, however, we do not guarantee that we will deliver within this time frame.
  11. Only credits are offered if you have changed your mind about the product, made an incorrect choice, or failed the verify and accurately provide information when placing an order. For full refund Terms and Conditions, please refer to ourRefund Policy Page.
  12. Urban Brats will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

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